| Area of Responsibility | Staff Name | Staff Telephone | Staff Email |
|---|---|---|---|
| Regional Operations Manager/ ROM | Jeannette Estes | 407-768-6303 | jeannette.estes@apdcares.org |
| Deputy, Regional Operations Manager/DROM | Stacie Cleveland | 407-768-6315 | stacie.cleveland@apdcares.org |
| Admin Asst. to ROM | Nancy Michael | 407-768-6304 | nancy.michael@apdcares.org |
| Admin Asst. to DROM | Wanda Rosario | 407-245-0440 | wanda.rosario@apdcares.org |
| Regional Budget Manager | Lauren Reale | 407-768-6321 | lauren.reale@apdcares.org |
| Regional iConnect Trainer | Vacant | 352-330-2728 | |
| Clinical Supports | Staff Name | Telephone Contact | Staff Email |
| Clinical/Forensic Workstream Manager | Merari Perez | 407-768-6317 | merari.perez@apdcares.org |
| Clinical Administrative Assistant | Vacant | 407-768-6335 | |
| Forensics | Crystal Peters | 407-768-6345 | crystal.peters@apdcares.org |
| Behavior Analysis Services - Lakeland | Kathleen Hernden | 863-413-3384 | kathleen.hernden@apdcares.org |
| Behavior Analysis Services - Orlando | Gertie Williams | 407-768-6320 | gertie.williams@apdcares.org |
| Behavior Analysis Services - Orlando | Vacant | 407-232-5480 | |
| Behavior Analysis Services - Wildwood | Bingju (Lucy) Zhang | 352-330-2742 | bingju.zhang@apdcares.org |
| Behavior Analysis Services | Zane Prater | 407-205-3795 | zane.prater@apdcares.org |
| Medical Case Management - Lakeland | Shirley Hammond, RN | 863-413-3378 | shirley.hammond@apdcares.org |
| Medical Case Management - Lakeland | Denise Allegro, RN | 863-413-3386 | denise.allegro@apdcares.org |
| Medical Case Management - Orlando | Vacant | 407-768-6313 | |
| Medical Case Management - Orlando | Vacant | 407-768-6310 | |
| Medical Case Management - Orlando | Charline Marks, RN | 407-245-0440 ext. | charline.marks@apdcares.org |
| Medical Case Management - Wildwood | Michelle "Shelley" Young, RN | 352-330-2745 | michelle.young@apdcares.org |
| Medical Case Management - Wildwood | Petra VonAnsbach, RN | 352-330-2755 | petra.vonansbach@apdcares.org |
| Medical Case Management - Wildwood | Jackie Conjulusa, RN | jackie.conjulusa@apdcares.org | |
| Medical Case Management - Wildwood | Vacant | 352-330-2740 | |
| Medical Case Management - Wildwood | Vacant | 352-330-2755 | |
| QSI - Lead - Orlando | Andrea Jones | 321-543-2684 | andrea.jones@apdcares.org |
| QSI - Lead - Wildwood | Lori Poole | 352-643-1496 | lori.poole@apdcares.org |
| Community Supports/Waitlist | Staff Name | Telephone Contact | Staff Email |
| Waitlist/Community Supports Workstream Manager | Reed Stephan | 407-768-6326 | reed.stephan@apdcares.org |
| GR/Waitlist Clerical Secretary Specialist | Vacant | 407-768-6329 | |
| Intake & Eligibility | Teresa Brown | 407-768-6339 | teresa.brown@apdcares.org |
| Intake & Eligibility | Nancy Rosario | 407-768-6325 | nancy.rosario@apdcares.org |
| Waitlist/GR Counselor - Orlando | Idis Arias | 407-768-6329 | idis.arias@apdcares.org |
| Waitlist/GR Counselor/CBC - Orlando | Cristina Espinal-Nunez | 407-768-6336 | cristina.espinal-nunez@apdcares.org |
| Waistlist/GR Counselor - Orlando | Davia Julian | 407-768-6338 | davia.julian@apdcares.org |
| Waitlist/GR Counselor - Orlando | Vacant | 407-768-6332 | |
| Waitlist/GR Counselor - Orlando | Stephanie Deschamps | 407-768-6334 | stephanie.deschamps@apdcares.org |
| Waitlist/GR Counselor - Lakeland | Vacant | 863-413-3365 | |
| Waistlist/GR Counselor - Lakeland | Glen Reel | 863-413-3380 | glen.reel@apdcares.org |
| Waitlist/GR Counselor - Lakeland | Ranee Coffy-Andesha | 863-413-3381 | ranee.coffy-andesha@apdcares.org |
| Waitlist/GR Counselor - Wildwood | Renee Eldridge | 352-330-2744 | renee.eldridge@apdcares.org |
| Waitlist/GR Counselor - Wildwood | Tracey Alesiani | 352-330-2763 | tracey.alesiani@apdcares.org |
| Supported Employment Liaison - Orlando | Alvaro Quintero | 407-768-6327 | alvaro.quintero@apdcares.org |
| Supported Employment Liaison - Lakeland | Mollie Brown-Ferrier | 863-413-3377 | mollie.brown-ferrier@apdcares.org |
| Supported Employment Liaison - Wildwood | Elizabeth Watson | 352-330-2739 | elizabeth.watson@apdcares.org |
| Family Care Council Liaison | Manyvone Champavannarath | 863-413-3387 | manyvone.champavannarath@apdcares.org |
| Quality Management | Staff Name | Telephone Contact | Staff Email |
| Quality Workstream Manager | Carla Bettis | 863-413-3359 | carla.bettis@apdcares.org |
| Quality Assurance Supervisor | Tina Weber | 407-768-6309 | tina.weber@apdcares.org |
| Incident Management - Orlando | Susan Nocek | 863-413-3368 | susan.nocek@apdcares.org |
| Incident Management - Lakeland/Wildwood | Melody Taylor | 863-413-3371 | melody.taylor@apdcares.org |
| Quality Assurance Liaison - Lakeland | Candace Cole | 863-413-3372 | candace.cole@apdcares.org |
| Quality Assurance Liaison - Wildwood | Patricia Morse | 352-330-2729 | patricia.morse@apdcares.org |
| Quality Assurance Liaison - Wildwood | Vacant | 352-330-2756 | |
| Quality Assurance Liaison - Orlando | Paula Allen | 407-768-6324 | paula.allen@apdcares.org |
| Supported Living Liaison - Orlando | Sharon Jennings | 407-768-6314 | sharon.jennings@apdcares.org |
| Supported Living Liaison - Wildwood | Sharon Lundberg | 352-330-2732 | sharon.lundberg@apdcares.org |
| Supported Living Liaison - Lakeland | Mollie Brown-Ferrier | 863-413-3377 | mollie.brown-ferrier@apdcares.org |
| Provider Enrollment, Training, CMS Supervisor | Priscilla Weeks | 352-330-2758 | priscilla.weeks@apdcares.org |
| Provider Enrollment Specialist - Orlando | Tawanna Smith | 407-768-6333 | tawanna.smith@apdcares.org |
| Provider Enrollment Specialist - Orlando | Debby Little | 407-768-6322 | debby.little@apdcares.org |
| Provider Enrollment Specialist - Wildwood | Kimberly Williams | 352-330-2743 | kimberly.williams@apdcares.org |
| Provider Enrollment Secretary - Orlando | Vacant | 407-768-6307 | |
| CMS Compliance Reviewer | Eddie Castro | 407-276-7346 | eduardo.castro@apdcares.org |
| CMS Compliance Reviewer | Joy Taylor | 352-431-8656 | joy.taylor@apdcares.org |
| Residential Services Supervisor | Charles Steen | 352-330-2738 | charles.steen@apdcares.org |
| Residential Licensing Specialist - Wildwood | Jennifer Bailey | 352-689-3300 | jennifer.bailey@apdcares.org |
| Residential Licensing Specialist - Lakeland | Trelee Mustapha | 863-370-6532 | trelee.mustapha@apdcares.org |
| Residential Licensing Specialist - Orlando | Vacant | 407-697-4786 |
|
| Residential Group Home Monitor - Wildwood | Mary Ann Starks | 352-330-2777 | mary.starks@apdcares.org |
| Residential Group Home Monitor - Wildwood | Deborah Daniels | deborah.daniels@apdcares.org | |
| Residential Group Home Monitor - Wildwood | Christine Moyer | 863-698-1402 | christine.moyer@apdcares.org |
| Residential Group Home Monitor - Wildwood | Karen Manly | karen.manly@apdcares.org | |
| Residential Group Home Monitor - Wildwood | Amber Griffin | amber.griffin@apdcares.org | |
| Residential Group Home Monitor - Lakeland | Diane Godette-Lynch | 863-413-3381 | diane.godette-lynch@apdcares.org |
| Residential Group Home Monitor - Orlando | Anthony Johnson | 407-768-6316 | anthony.johnson@apdcares.org |
| Residential Group Home Monitor - Orlando | Bernard "Bernie" Spears | 407-473-5224 | bernard.spears@apdcares.org |
| Residential Group Home Monitor - Orlando | Vacant | 407-768-6307 | |
| Residential Group Home Monitor - Brevard | Andrea Howell | andrea.howell@apdcares.org | |
| Residential Group Home Monitor - Brevard | Carol Gilchriest | carol.gilchriest@apdcares.org | |
| Residential Services Clerical Support | Sara Cauley | 352-330-2750 | sara.cauley@apdcares.org |
| After Hours CRITICAL Incident Call-In | Carla Bettis | 863-255-2695 | N/A |
| Florida Abuse Hotline (To Report) | To Report suspected Abuse. Neglect & Exploitation | 1-800-962-2873 | http://www.dcf.state.fl.us/service-programs/abuse-hotline/report-online.shtml |
| Incident Reporting & Abuse | Melody Taylor | 863-413-3371 | melody.taylor@apdcares.org |
| Incident Reporting & Abuse | Susan Nocek | 863-413-3368 | susan.nocek@apdcares.org |
| Incident Reporting & Abuse | Sara Cauley | 352-330-2750 | sara.cauley@apdcares.org |
| Medicaid Waiver | Staff Name | Telephone Contact | Staff Email |
| Waiver Workstream Manager | Fanny Chulig | 407-768-6318 | fanny.chulig@apdcares.org |
| Waiver Unit Supervisor - Orlando | Brenda Sanchez | 407-768-6342 | brenda.sanchez@apdcares.org |
| Waiver Liaison - Orlando | Lydia Vazquez | 407-768-6319 | lydia.vazquez@apdcares.org |
| Waiver Liaison - Orlando | Lydia Bustillo | 407-768-6341 | lydia.bustillo@apdcares.org |
| Waiver Liaison - Orlando | Josue Otero | 407-768-6330 | josue.otero@apdcares.org |
| Waiver Liaison - Orlando | Nancy Combs | 321-409-8246 | nancy.combs@apdcares.org |
| Waiver Liaison/CDC - Orlando | Leslie Varhol | 407-768-6312 | leslie.varhol@apdcares.org |
| Waiver Unit Secretary - Orlando | Vacant | 407-768-6328 | |
| Waiver Consumer Service Analyst - Orlando | Brittney Rachel | 407-768-6344 | brittney.rachel@apdcares.org |
| Waiver Supervisor - Lakeland | Connie Miller | 863-413-3390 | connie.miller@apdcares.org |
| Waiver Liaison/Fair Hearings/Trg. - Lakeland | Wayne Perry | 863-413-3366 | wayne.perry@apdcares.org |
| Waiver Liaison/Lead/Medicaid - Lakeland | Christine Martin | 863-413-3374 | christine.martin@apdcares.org |
| Waiver Liaison - Lakeland | Aric McFarlane | 863-413-3375 | aric.mcfarlane@apdcares.org |
| Waiver Liaison - Lakeland | Jacqueline Centeno | 863-413-3385 | jacqueline.centeno@apdcares.org |
| Waiver Unit Secretary - Lakeland | Milagros "Gigi" Souchet | 863-413-3361 | milagros.souchet@apdcares.org |
| Waiver Liaison - Wildwood | Trinetta Anderson | 352-330-2735 | trinetta.anderson@apdcares.org |
| Waiver Liaison - Wildwood | Sheri Goodman | 352-330-2776 | sheri.goodman@apdcares.org |
| Waiver Unit Administrative Asst. - Wildwood | Vacant | 352-330-2776 |