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Background Screening Clearinghouse (CLH)

APD has joined an online statewide background screening system, "The Clearinghouse." The purpose of the Clearinghouse is to provide a single source for background screening results for persons screened for employment or licensure who would provide services to children, the elderly and people with disabilities. It’s a new and more convenient way for APD providers to conduct background screenings on prospective employees.

APD providers may begin using the Clearinghouse for their background screening requests, starting on May 25, 2015. Providers can now preregister with the system so they will be ready for the big change. This applies to the following types of providers:

  • APD Providers
  • APD Medicaid Waiver Providers
  • APD Developmental Disability Centers
  • APD Consumer-Directed Care Plus (CDC+) Consumers/Representatives

To preregister, please visit the Instructions to Preregister page. More details can be found in the User Registration Guide for APD and Medicaid Providers posted below. Preregistration is free of charge. Consumer-Directed Care Plus (CDC+) participants can find more information specific to them on the CDC+ page.

Clearinghouse Login: Single Sign-On Portal

Clearinghouse General Information

The Clearinghouse is a Web-based system designed to share background screenings between specified agencies: the Department of Health, Department of Children and Families, Division of Vocational Rehabilitation within the Department of Education, Agency for Health Care Administration, Department of Elder Affairs, Department of Juvenile Justice, and Agency for Persons with Disabilities.

Changes in law passed during the 2012 legislative session significantly modify background screening for many service providers regulated by a variety of state agencies including health care providers licensed by the Agency for Health Care Administration (Agency) under Chapter 408, Part II, Florida Statutes (F.S.).

House Bill 943 created a “Care Provider Background Screening Clearinghouse” or “Clearinghouse.” The purpose of the Clearinghouse is to provide a single data source for background screening results of persons required to be screened by law for employment in positions that provide services to children, the elderly, and individuals with disabilities. The Clearinghouse shall allow the results of criminal history checks to be shared among specified agencies when a person has applied to volunteer, be employed, be licensed, or enter into a contract that requires a state and national fingerprint-based criminal history check. (Section 435.12, Florida Statutes).


  • Reduced background screening costs
    • Free screenings for some individuals
      • Agency Reviews - Providers can request a free ‘Agency Review’ for individuals that have already been screened through the Clearinghouse, regardless of which State agency conducted the existing Clearinghouse screening, thereby avoiding the initial cost of fingerprinting new applicants already in the system
    • Reduced cost screenings for some individuals
      • 90 Day Lapse Screenings - Once screened through the Clearinghouse, if an individual has a 90 day lapse in employment, the provider is only required to pay for a new national criminal history check (currently $14.75), rather than another full price screening
  • Immediate arrest notifications
    • When providers screen an individual through the Clearinghouse, the system retains the person’s fingerprints.
    • This allows the Florida Department of Law Enforcement (FDLE) to notify each State agency that has screened the individual of subsequent arrests.
    • The State agency reviews the person’s arrest charge(s), makes a new eligibility decision, and notifies the provider via email to check the Clearinghouse Results Portal for the person’s new eligibility.

Clearinghouse will save screening costs and applicant/employee resources when the person undergoing screening meets even one of the following conditions:

    • Has maintained continuous employment for 5 years and needs a re-check
    • Is required to have two screenings under different State agencies or funding programs (e.g., one for Medicaid enrollment and one for APD-required provider employment)
    • The individual changes employment from one type of provider or program to another (e.g., works for a day program for people with developmental disabilities and moves to a group home – or – works for a hospital and moves to a pharmacy)
    • The individual leaves employment and returns after 90 days (requires a national check only).
    • The individual is employed by and/or volunteers with multiple providers/facilities

Clearinghouse Training and User Guides

User guides are available online at:

In addition, training videos are available to assist new users on how to navigate and retrieve information from the Clearinghouse.


How to Search the Clearinghouse and Individual Profiles

How to Initiate a New Screening

How to Add or Edit an Employment or Contract History in the Clearinghouse Results Website (CRW)

How to Initiate an Agency Review in the Clearinghouse Results Website (CRW)

How to Initiate a Resubmission for Screening

Live-Scan Fingerprints

The Clearinghouse includes a list of live-scan vendors that allows users to make an appointment for fingerprinting online. The following information must be presented at the time of screening:

  1. A valid picture ID - Required by the Florida Dept. of Law Enforcement (FDLE).
  2. Agency Identifier (ORI) number  - A number assigned by FDLE.
  3. Live Scan OCA number - A number issued by DCF.

Please contact the nearest DCF office or call the helpdesk at 1 (888) 352-2842 to obtain an ORI or Live-Scan OCA number.

Clearinghouse Help Desk

For questions or help on how to use the Clearinghouse website, please contact:

Department of Children and Families (DCF) Help Desk: 1-888-352-2842
or www.myflfamilies.com/backgroundscreening

Agency for Health Care Administration (AHCA) Help Desk: 1-800-289-7799 Opt. 4
or http://ahca.myflorida.com/MCHQ/  

APD Background Screening Clearinghouse Contacts

Region Regional Contact Information Contact Name
Central  407-245-0440
Debby Little
Priscilla Weeks
Northeast  904-992-2440
Rebecca Scales
Roberta Phifer
Northwest  850-487-1992
Nikki Bryan
Rita Hughes
SunCoast  1-800-615-8720
David LePere
Linda Henderson
Southeast  561-837-5564
Clausette Devallon
Yvonne Roberts
Southern  305-349-1478
Hiilary Jackson
Kirk Ryon

Consumer-Directed Care Plus (CDC+)

CDC+ consultants, participants, and representatives will have the opportunity to learn how to use the clearinghouse as part of onboard training and at support group meetings. Visit the CDC+ website to register for training and to check the schedules for updates.

CDC+ New Consumer/Representative Training Registration

CDC + New Consultant Training Registration

2015 Training and Support Group Meeting Schedules

Frequently Asked Questions

Please note background screening is just one part of the service application process. Visit APD's Provider Enrollment website for more information.

General Clearinghouse Questions

Clearinghouse Web Portal Questions (Coming soon)

Explanation of Clearinghouse Results

Other Links

Agency for Health Care Administration (AHCA) - Background Screening

Department of Children and Families (DCF) - Background Screening

Background Screening Clearinghouse - (AHCA) - Login Portal

393.0655 Florida Statute - Screening of direct service providers

393.0657 Florida Statute- Persons not required to be refingerprinted or rescreened

408.809 Florida Statute - Background screening prohibited offenses

435.04 Florida Statute - Level 2 screening standards

110.027 Florida Statute   Penalties