APD > Support Coordination

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iBudget Information

• WSC iBudget Training Video
• WSC Training Powerpoint - (Open in Presenter View to see notes)
• iBudget Rule Implementation Waiver Support Coodinator (WSC) Process Steps

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SAN Information

• iBudget Rules
• WSC Job Aid Significant Additional Needs Documentation

For additional SAN Information, including SAN manuals, please Click Here.

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Person-Centered Planning

Person-Centered Support Plan Training must be completed by September 1, 2018.

• Person-Centered Support Plan Training Module 1
• Narration Module 1

• Person-Centered Support Plan Training Module 2
• Narration Module 2

• Person-Centered Support Plan Training Module 3
• Narration Module 3

• Person-Centered Support Plan Training Module 4
• Narration Module 4

• Person-Centered Support Plan Training Certification

• Person-Centered Support Plan Instructions

• WSC Person Centered Planning


• Person-Centered Support Plan Q&A

The Person-Centered Support Plan template can be found on the Forms and Publications page.

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Forms and Publications

• Support Coordination Forms
• iBudget Waiver Support Coordinator Documents

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2019 WSC Advisories

Please Select an advisory or document

WSC Advisory 2019-049 Winter 2020 Professional Development Webinar Series WSC Advisory 2019-048 Zendesk Enhanced Security Features WSC Advisory 2019-047 Annual Fiscal Year Cost Plan Continuations WSC Advisory 2019-046 December Professional Development Webinar WSC Advisory 2019-045 APD iConnect Schedule WSC Advisory 2019-044 Arc of Florida Dental Program Application WSC Advisory 2019-043 November Professional Development Webinar WSC Advisory 2019-042 October Professional Development Webinar WSC Advisory 2019-042 Attachment WSC Training on Supported Employment Powerpoint WSC Advisory 2019-041 Fall 2019 Professional Development Webinar Series WSC Advisory 2019-040 Adult Day Training Stakeholder Meeting WSC Advisory 2019-039 Food Assistance Update WSC Advisory 2019-021 Update Medicaid Dental Plan Issues WSC Advisory 2019-038 Adult Dental Services for iBudget Waiver Customers WSC Advisory 2019-038 Attachment - Adult Dental Memo WSC Advisory 2019-038 Attachment - Process Flow WSC Advisory 2019-038 Attachment - Dental Expanded Benefits Page 1 WSC Advisory 2019-038 Attachment - Dental Expanded Benefits Page 2 WSC Advisory 2019-037 Employment and Benefit Data in APD iConnect WSC Advisory 2019-036 ADT Stakeholder Meeting WSC Advisory 2019-035 Statewide iConnect Training WSC Advisory 2019-034 July Webinar Information WSC Advisory 2019-033 Webinar - Emergency Preparedness - Hurricane Michael WSC Advisory 2019-032 Residential Habilitation Rate Changes WSC Advisory 2019-032 Attachment - Waiver Provider Rate Table WSC Advisory 2019-031 Professional Development Webinar Series WSC Advisory 2019-031 Attachment WSC Advisory 2019-030 iBudget System Preparation for Rate Changes WSC Advisory 2019-029 Upcoming iConnect Training WSC Advisory 2019-028 Revised Rules for Termination, Reduction, Suspension of Services WSC Advisory 2019-028 Attachment - Final Language of Rule 65G-3 WSC Advisory 2019-028 Attachment - Summary of Rule 65G-3 WSC Advisory 2019-027 June 2019 Webinar Training WSC Advisory 2019-026 Upcoming Webinar on Multi-Disciplinary Behavior Services WSC Advisory 2019-025 iConnect Refresher Lunch and Learn Series WSC Advisory 2019-024 May Webinar Information WSC Advisory 2019-023 HCBS Waiver Eligibility Work Sheet Update WSC Advisory 2019-023 Attachment - HCBS Eligibility Work Sheet Directions WSC Advisory 2019-022 May 2019 Webinar Training WSC Advisory 2019-021 Medicaid Dental Plan Survey WSC Advisory 2019-020 HCBS Waiver Eligibility Worksheet WSC Advisory 2019-019 Emergency Preparedness WSC Advisory 2019-019 Attachment 1 Tornado Safety WSC Advisory 2019-019 Attachment 2 Tornado Safety Checklist WSC Advisory 2019-018 Webinar - "CDC+ Fact or Fiction" WSC Advisory 2019-017 Medicaid Dental Plans Contact Information WSC Advisory 2019-016 iConnect Notes and Ticklers WSC Advisory 2019-015 Access to APD Intranet WSC Advisory 2019-014 April 2019 Webinar Training WSC Advisory 2019-013 iConnect eLearning Library WSC Advisory 2019-012 Next Generation - QSI Field Test WSC Advisory 2019-011 UPDATE Upcoming Webinar on Statewide Medicaid Dental Plan WSC Advisory 2019-011 Statewide Medicaid Dental Plan Powerpoint WSC Advisory 2019-011 Upcoming Webinar on Statewide Medicaid Dental Plan WSC Advisory 2019-010 Statewide Medicaid Dental Plans WSC Advisory 2019-010 Statewide Medicaid Dental Plans Attachment A - Page 1 WSC Advisory 2019-010 Statewide Medicaid Dental Plans Attachment A - Page 2 WSC Advisory 2019-009 Algorithm Implementation at or Below their Algorithm Amounts WSC Advisory 2019-009 Algorithm Implementation Attachment WSC Advisory 2019-008 Change in VPN Service Provider WSC Advisory 2019-007 iConnect Temporarily Unavailable WSC Advisory 2019-006 February Webinar Information Handout WSC Advisory 2019-006 February Webinar Information WSC Advisory 2019-005 Fiscal Year Cost Plan Continuations WSC Advisory 2019-004 Medicaid Retroactive Eligibility WSC Advisory 2019-003 CSAB Billing Account Application Final Announcement WSC Advisory 2019-002 WSC Webinar Training Calendar WSC Advisory 2019-001 Application Directions WSC Advisory 2019-001 Agency Treating WSC Form WSC Advisory 2019-001 VPN Access and CSAB Billing Application

CDC+ Consultant Advisories

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Previous WSC Webinar Videos

Note: Credit can only be earned by participating in the live meeting.

• 12-6-2019 Webinar - An In-depth Case Study on Durable Medical Equipment and Consumable Medical Supplies


• 11-8-2019 Webinar - What Do You Know About Behavior Analysis?


• 10-18-2019 Webinar - WSC Training on Supported Employment


• 7-19-2019 Webinar - Emergency Preparedness - Lessons Learned from Hurricane Michael


• 6-21-2019 Webinar - Nursing Services and DME


• 2-15-2019 Webinar - Best Practices for SAN Submissions


• 11-5-2018 Webinar- Guidelines for the Sexually Aggressive and Development of Safety Plans

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WSC Materials and Q&As

Please select a document

Medicaid Contact Brochure A Quién Contactar - Spanish Medicaid Brochure Kilés pou kontakte - Creole Medicaid Brochure Consumable Medical Supplies and Durable Medical Equipment Presentation Behavioral Services Overview Presentation CDC+ Fact vs. Fiction CMS HCBS Settings Final Rule (Final Rule) and the Role of the WSC FAQ CSAB Billing Account Application Directions CSAB Billing Account - Directions for SUNCOM Disaster Distress Helpline Emergency Preparedness - Lessons Learned from Hurricane Michael Emergency Preparedness Q&A General Frequently Asked Questions How the QSI Informs the Support Plan Presentation Looking For More Customers? Brochure Nursing Services and Durable Medical Equipment Nursing Services and Durable Medical Equipment Webinar Q&A Tips for Managing and Preventing Stress Why APD Needs Your Social Security Number Por que necesitamos su nŭmero de seguro social WSC Guardianship Training - Part 1 FAQ WSC Guardianship Training - Part 2 FAQ

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WSC Advisories Archive

2018 Advisories

Please Select an advisory or document

WSC Advisory 2018-045 MSP Dental Plan Changes WSC Advisory 2018-044 VPN Access and CSAB Billing Account WSC Advisory 2018-043 iConnect Launch Reminder WSC Advisory 2018-042 First Roll out of iConnect WSC Advisory 2018-041 November Webinar Information WSC Advisory 2018-041 Attachement - Sexual Misconduct Characteristics WSC Advisory 2018-041 Attachement - Safety Plan Format WSC Advisory 2018-041 Attachement - Handbook Text for Safety Plans WSC Advisory 2018-041 Attachement - Guidelines for the Sexually Aggressive WSC Advisory 2018-040 iConnect Update WSC Advisory 2018-039 iConnect Implementation Information Handout WSC Advisory #2018-039 iConnect Implementation Information WSC Advisory #2018-038 November Webinar WSC Advisory #2018-037 WSC Conference Cancelled Due to Hurricane Michael WSC Advisory #2018-036 Final iConnect Training Opportunity WSC Advisory #2018-028 APD Help Desk Identity Proofing Updated The Role of the Waiver Support Coordinator in Facilitating Self-Advocacy WSC Advisory #2018-035 September Webinar Information WSC Advisory #2018-034 APD iConnect Launch Schedule Change WSC Advisory #2018-033 Attachment - Suggested Personal Disaster Plan Form WSC Advisory #2018-033 Suggested Personal Disaster Plan WSC Advisory #2018-032 September 2018 Webinar Training WSC Advisory #2018-031 APD iConnect Preparation WSC Advisory #2018-030 iConnect Account Information WSC Advisory #2018-030 Attachment - Profile Information Entry Instructions WSC Advisory #2018-029 WSC Monthly Webinars - New Platform WSC Advisory #2018-029 Webex Help Attachment WSC Advisory #2018-028 APD Help Desk Identity Proofing WSC Advisory #2018-027 Residential Planning Centralization WSC Advisory #2018-027 - Residential Planning Checklist WSC Advisory #2018-027 - Residential Placement Referral Form WSC Advisory #2018-026 August 2018 Webinar Training Modules 4 and 5 - Intro to ID and Dementia Notes WSC Advisory #2018-025 VPN Access and Payment WSC Advisory #2018-024 July 2018 Webinar Training VR Programs Presentation Sample Documentation WSC Advisory #2018-023 July 2018 Webinar Training WSC Advisory #2018-022 Upcoming iConnect Training WSC Advisory #2018-018 Update Tube Feedings Tube Feedings Memo WSC Advisory #2018-021 June 2018 Webinar Training Emergency Preparedness Handout WSC Advisory #2018-020 iBudget Waiver Handbook and Rate Rule Developmental Disabilities Handbook Waiver Provider Rate Table WSC Advisory #2018-019 June 2018 Webinar Training WSC Advisory #2018-017 SAN Documentation Requirements WSC Job Aid Significant Additional Needs Documentation WSC Advisory #2018-016 Medicare Part B Therapy Coverage WSC Advisory #2018-015 May 2018 Webinar Training Aging out of Medicaid State Plan Handout WSC Advisory #2018-014 Annual Fiscal Year Cost Plan Reminder WSC Advisory #2018-013 Person-Centered Support Plan Training WSC Advisory #2018-012 May 2018 Webinar Training WSC Advisory #2018-011 April 2018 Webinar Training FAQ's Guardianship Training Legal Rights and Decision-making Scenarios Presentation WSC Advisory #2018-010 April 2018 Webinar Training WSC Advisory #2018-009 Emergency and Routine Dental Services Authorizations WSC Advisory #2018-008 Annual Fiscal Year Cost Plan Continuations WSC Advisory #2018-007 iConnect System Requirements WSC Advisory #2018-006 Guardianship Decision-making Quick Review Chart Decision-making Terms and Definitions Florida Laws Protecting Civil Rights for Persons with Disabilities Civil Rights Legal Rights and Decision-making Presentation WSC Advisory #2018-005 March 2018 Webinar Training WSC Advisory #2018-004 Consumer Address Verification and Potential Security Breach Info WSC Advisory #2018-003 New Person-Centered Support Plan Personal Disaster Plan WSC Advisory #2018-002 February 2018 Webinar Training Medical Visit Form 1 Medical Visit Form 2 Module 6 - Cultural Considerations across the Lifespan Notes Module 7 - Health Care Advocacy Notes National Task Group Early Detection Screen for Dementia Notes EDSD Manual EDSD Form WSC Advisory #2018-001 February 2018 Webinar Training WSC Advisory #2017-043 January 2018 Webinar CMS HCBS Settings Final Rule (Final Rule) and the Role of the WSC FAQ CMS Home and Community-Based Setting Final Rule and The Role of the WSC Powerpoint WSC Advisory #2018-042 iBudget Algorithm Schedule 2018-2019 iBudget Rule Implementation Waiver Support Coodinator (WSC) Process Steps



2017 Advisories

Please Select an advisory or document

WSC Advisory #2017-041 Webinar Material for: Intro to ID and Dementia Modules 4 and 5 - Intro to ID and Dementia Notes WSC Advisory #2017-040 Able United Training Opportunity WSC Advisory #2017-039 December 2017 Webinar Training WSC Advisory #2017-038 New-Updated Eligibility Worksheet WSC Advisory #2017-038 New-Updated Eligibility Worksheet WSC Advisory #2017-037 WSC Statewide Conference Information WSC Advisory #2017-036 Hurricane Irma Recovery Information WSC Advisory #2017-035 New-Updated Notice of Privacy Practices HIPAA Notice of Privacy Practices HIPAA Aviso sobre prácticas de privacidad Acknowledgement of Receipt of Notice of Privacy Practices WSC Advisory #2017-034 Webinar Material For: Aging and Intellectual Disabilities Frequently Asked Questions Powerpoint Notes - Introduction to Aging and ID Powerpoint Notes - Introduction to Healthy Aging WSC Advisory #2017-033 Florida Lifespan Respite - Caregiver Input Wanted WSC Advisory #2017-032 VPN Access and Payment Changes VPN Client-to-LAN Contractor Subscription Announcement Letter WSC Advisory #2017-031 New DD iBudget Waiver Services Handbook WSC Advisory #2017-030 Adult Dental Webinar Material Presentation WSC Advisory #2017-029 Monthly Webinar For: Adult Dental Services and Authorizations WSC Advisory #2017-028 Supported Living Best Practices Best Practice Checklist WSC Checklist for Supported Living Quarterly Face-to-Face Visits WSC Advisory #2017-027 iBudget SAN System Enhancements WSC Advisory #2017-026 iBudget System Preparation for Rate Changes WSC Advisory #2017-025 Medicaid Managed Care Program Webinar Details WSC Advisory #2017-024 Choking Prevention WSC Advisory #2017-023 Annual Fiscal Year Cost Plan Activities WSC Advisory #2017-022 Annual Fiscal Year Cost Plan Activities WSC Advisory #2017-021 AHCA Behavior Analysis Webinar WSC Advisory #2017-020 Monthly Education Webinars WSC Advisory #2017-019 WSC iBudget Refresher Training Video Presentation Link to Certify Training Completion WSC iBudget Refresher Notes WSC Advisory #2017-018 Letters to Consumers and Representatives Regarding iBudget WSC Advisory #2017-017 Updates to the Online Significant Additional Needs (SAN) System WSC SAN/iBudget System Guide

2016 Advisories

Please Select an advisory or document

WSC Advisory #2016-016 Service Authorization Notes, Spanning and Quarterly Utilization WSC Advisory #2016-014 Resources for Medicaid Eligible Children under 21 Potential Resources Available to Individuals Under 21 with DD who are Medicaid Eligible WSC Advisory #2016-013 Medicaid CMS Excepmtion Process EPSDT - Request Form EPSDT Special Services Request for iBudget/DD Waiver Recipients Under the Age of 21 WSC Advisory #2016-012 New Phelan McDermid field in ABC WSC Advisory #2016-011 iBudget Rule Implementation iBudget Rule Implementation WSC Processing Steps WSC Training Powerpoint - (Open in Presenter View to see notes) WSC Training Powerpoint - PDF iBudget Rule Amount Implementation Meeting (AIM) Worksheet - PDF Amount Implementation Meeting (AIM) Worksheet - Excel Documentation Requirements WSC Advisory #2016-010 New iBudget Rule WSC Advisory #2016-009 Phelan-McDermid Syndrome WSC Advisory #2016-008 SAN System WSC SAN System Questions WSC SAN/iBudget System Guide WSC SAN System Presentation How to Open the Powerpoint Training as a Slide Show WSC Advisory #2016-007 SAN Submission Online WSC Advisory #2016-006 Social Security Work Incentive Training WSC Advisory #2016-005 Fiscal Year 2016-2017 Cost Plans and July 1 Rate Increases Rate Changes Effective 7-1-2016 WSC Advisory 2016-04 April 1 Rates WSC Advisory 2016-03 Arc of Florida Dental Service Pack WSC Advisory 2016-002 ACLM Screen Updates WSC Quick Reference to ACLM Changes Powerpoint Slides - ABC ALM Changes WSC Advisory 2015-01 USDOL Home Care Rule

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WSC Conference Presentations

• Emergency Preparedness
• iConnect

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APD Approved Trainers of Waiver Support Coordination

The third-party individuals listed below are approved by APD to provide classroom training for Waiver Support Coordination. You are welcome to contact the trainers to discuss availability of training.

Approved Support Coordination Trainers

Region	First Name	Last Name	Email address	Phone Number	Organization	Approval for
Northeast	Veronica	Gomez	vgomez@ovginc.net	(904) 540-4629	OVG, Inc.	Any Agency WSC’s
Statewide	Becky	Marks Spadola	supportassociates@columbusorg.com	(813) 908-6773	Columbus Medical	Statewide
Central	Rita	McKeown	Ritawsc27@yahoo.com	(321) 951-4617	Synchronicity WSC Agency	Any staff of any agency
Southern and Southeast	Marisel	Pintado	Marisel@bellsouth.net	(305) 490-1545	Genesis Support Coordination Co.	Any agency staff in Southern and Southeast Region