APD Training Portal

Provider Manager Help and Support

APD is committed to providing essential and quality trainings to our internal and external providers.  The TRAIN Florida APD help and support web page has the training tools, information, and resources for managers to manage learners.  We encourage all Providers to frequently read the TRAIN Florida Announcements on the TRAIN Florida Home Page.

Please do not contact the Public Health Foundation (PHF) or the Florida Department of Health regarding TRAIN Florida website questions. They will not respond to your emails or telephone calls.


How to Help the Learner with the First Log In
Click here for help getting the login name and password

My Learner Cannot Login to TRAIN Florida
Click here for help getting the login name and password

APD LMS Email Support Guidelines APD Groups
APD Selecting Groups
How to Find Courses on TRAIN Florida
How to Create Your TRAIN Profile

Provider Staff Account Creation Instructions
Provider Upload Staff-template

APD Non-Agency Trainer Account Creation Instructions
APD Non-Agency Trainer Upload template

Provider Prospective Employees
APD Provider Email
Provider Prospective Employees Instructions
Prospective Employees Email Instructions
Prospective Employees Instructions