CDC+ > Consumer-Directed Care Plus (CDC+)

CDC+ is a long-term care program alternative to the Medicaid Home and Community-Based Services (HCBS) Medicaid Waiver. The program provides the opportunity for individuals to improve the quality of their lives by being empowered to make choices about the supports and services that will meet their long-term care needs and to help them reach their goals.

CDC+ Information Card

Enrolling onto CDC+

Thank you for your interest in CDC+! Click below for helpful information and resources for getting started on CDC+. If you have any questions, please contact our CDC+ Helpline at 1-866-761-7043.

CDC+ Welcome Packet

What is the Consumer-Directed Care Plus program?

Announcements

Consumer Directed Care Plus (CDC+) Payroll Deadline Change Notification – Christmas Week

This communication contains important information regarding payroll submission for CDC+ Services provided during the following pay period:

December 9 through December 22, 2024

To ensure that directly hired employees and vendors are paid, CDC+ consumers and CDC+ Representatives must submit payroll claims through the CDC+ Secure Web-based Payroll System by 5 pm, Eastern Standard Time, Monday, December 23, 2024, for payroll during December 9-22, 2024. This system is available 24 hours per day, 7 days per week. Also, if you have any issues and must call your payroll claims in the deadline for submission via the phone will be 5 pm, Monday, December 23, 2024, as well.

CDC+ consumers and CDC+ Representatives may obtain log in credentials to process payroll online. If a CDC+ consumer or CDC+ Representative does not have log in credentials for CDC+ Secure Web-based Payroll System, please contact customer service at 866-761-7043 as soon as possible so that we can assist you in submitting payroll claims (timesheets, invoices, and reimbursements) online.

Due to the holiday season, the Agency for Persons with Disabilities, CDC+ office will be closed December 24, 25, and 31, 2024 as well as January 1, 2025.

If you have questions, please call the CDC+ customer service help desk at 1-866-761-7043 or email questions to apd.cdc.documents@apdcares.org.

For questions regarding PPs and /or QUs contact your region’s reviewer:

Northwest Region: Gregory.Kelly@apdcares.org and Meznari.Moore@apdcare.org

Northeast Region: Gregory.Kelly@apdcares.org, and Wilma.Lefler@apdcares.org

Central Region: Christian.Aguayo@apdcares.org and Wilma.Lefler@apdcares.org

Suncoast Region: Alberto.Rodriguez-Perez@apdcares.org and Wilma.Lefler@apdcares.org

Southeast Region: Meznari.Moore@apdcare.org

Southern Region: Nancy.Clements@apdcares.org

For information regarding Provider Packets contact your region’s packet reviewer:

Northwest, Northeast and Suncoast Region: Aniyah.Boyd@apdcares.org

Central, Southeast and Southern Region: Kyah.Robinson@apdcares.org

For information or questions regarding New Start purchasing plans:

Grady.Jefferson@apdcares.org, Rebecca.Hagan@apdcares.org, and Meznari.Moore@apdcares.org

For information or questions regarding CAPs (corrective action plans):

Sherry.Lee@apdcares.org

For information or questions regarding Monitoring and Audits:

Tangela.Lockett@apdcares.org

For information or questions regarding Reimbursements and Duplicate W2 requests:

Mikala.Williams@apdcares.org

For information or questions regarding Readiness Reviews:

Mikala.Williams@apdcares.org

For information or questions regarding CDC+ training:

Larry.Hill@apdcares.org

For General questions or if you are unsure who to contact please all Customer Services at 1-866-761-7043. Also, if you have not provided CDC+ with your current email address, please contact your consultant ASAP to request assistance with getting this information updated.

Background Screening Information for CDC+ only

APD has joined a statewide screening database, "The Clearinghouse." The purpose of the Clearinghouse is to provide a single data source for background screening results for persons screened for employment or licensure that provide services to children, the elderly, and people with disabilities.
The Clearinghouse provides numerous benefits to you, including:

long-term reduced costs,
email notification of disqualifying offense arrests after initial screening,
alerts when a rescreening is due,
and more up-to-date information

The Clearinghouse allows the results of criminal history checks to be shared among specified state agencies, reducing duplicative screenings for individuals requiring screening across multiple state agencies.

CDC+ consumers are the employer of record, consumer/representatives are required to register in the Clearinghouse to initiate a background screening on their prospective providers and/or rescreening for current providers, and obtain the screening results from the online database.

All consumers hiring new providers will be able to use the Clearinghouse.

Your current providers will go through this new process at the time of their 5-year rescreening or if they experience a lapse of employment of over 90 days and are required to be screened.

We now have new background screening training mini sessions available online. You can access them at CDC+ Background Screening Training or click each link below to view.