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CDC+ > Electronic Visit Verification (EVV)
Electronic Visit Verification (EVV)
CDC+’s Electronic Visit Verification (EVV) system complies with the federally mandated 21st Century Cures Act’s requirement for certain providers of in-home services to log their visits through a tracking application and for consumers/Representatives to check these visits for accuracy. More information about the Cures Act can be found here.
Providers of Personal Care Assistance (PCA), In-Home Supports (IHS), Respite (RSPH and RSPD) and Nursing (PDL, PDR, SNL, and SNR) who do not meet the Department of Labor definition of a live-in provider are required to participate.
See page 56 of the How-to Guide and Fact Sheet #79B: Live-in Domestic Service Workers Under the Fair Labor Standards Act (FLSA) | U.S. Department of Labor for more information about who needs to use EVV.
Username and password information is mailed to providers and consumers/Representatives in the following fashion:
- Consultants are mailed passwords for their Consumers/Representatives.
- Consumers/Representatives are mailed their username and the passwords for their providers.
- Consumers/Representatives need to contact their Consultant to obtain their password.
- Directly-hired Employees, Independent Contractors and Agency/Vendors with only one employee who provide services to the consumer are mailed their usernames and must contact their consumers/Representatives for their passwords.
- Agency/Vendors with more than one employee who may provide services to a consumer are mailed all necessary credential information. Consultants and representatives will not receive these A/V’s EVV information.
CDC+ monitors for new consumers/Representatives and new providers and mail out credential information twice a week. Approved new providers do not have to wait until they receive their usernames/passwords to begin performing services.
The EVV system does not replace CDC+’s current timesheet or invoice requirements.How to Download CDC+ EVV Application
| Apple Devices | Android Devices |
*******IMPORTANT NOTE******* These EVV applications are for providers ONLY. Representatives must log in at apd.mainsl.com. Representative EVV credentials will not work on the downloaded applications.
Apple Devices
- Providers with Apple (iOS) smartphones or tablets may download the application from the Apple Store here.
- Click here for training information, including download instructions, for Apple users.
Android Devices
- Providers with Android smartphones or tablets may download the application from the Google Play Store here.
- Click here for training information, including download instructions, for Android users.
Training and Instructions for Providers
Training material about the web-based management application for both Apple and Android users is available here.
For tutorial information with step-by-step instructions, open the CDC+ EVV application on any device and go to Settings.
Alternatively, providers with no ready access to a device with the EVV application may call the CDC+ EVV IVR (Interactive Voice Response) phone system at 1-877-336-4579 to log their visits using their IVR user ID and PIN. Note: the IVR user ID and PIN are not the same as a provider’s username and password.
Consumer/Representative Resources
All CDC+ consumers/Representatives with providers using EVV MUST verify each visit through a web portal provided by Mains’l at https://apd.mainsl.com. (Exception: Agency/Vendor providers with more than one employee will verify their own shift information.)
Click here for information on how to use this verification web portal.
Agency/Vendor EVV Resources
Please review the below presentation and tutorial for information on navigating the Mains’l web application (https://apd.mainsl.com) for Agency/Vendor administrators.
If you have a question or are having difficulty, please send an email including a detailed description of the issue to cdc.evv@apdcares.org. Please include “A/V” in the subject line.
CDC+ Agency/Vendor Presentation
Mains’l Tutorial for Agency/Vendor Administrators
Additional Information
If you did not receive your EVV credential letter or cannot log in, please email cdc.evv@apdcares.org. Please include detailed information about the problem you’re having to help us resolve the issue.
Having Trouble Logging In?
EVV FAQs
