Support Coordination

Individuals who receive a home and community-based services (HCBS) waiver choose a Waiver Support Coordinator (WSC) who assists the individual in accessing supports and services. WSCs facilitate regular person-centered planning with the individual to identify needs and goals.

Section 393.0663, F.S., requires that all WSCs work for a Qualified Organization (QO).

Waiver Support Coordination

Waiver Support Coordination includes ongoing case management to ensure that clients access services needed to maintain their health, safety, and well-being. WSCs are responsible for assisting individuals in accessing services from all available resources and monitoring the effectiveness of home and community-based services. They advocate for individuals and work to identify, develop, coordinate, and access supports on the client’s behalf. For more information, visit the Waiver Support Coordination webpage.

Qualified Organization

Qualified Organization means an organization that employs four or more WSCs. QO’s render support coordination services to individuals receiving HCBS services. They must meet all specifications in s. 393.0663, F.S.; Rule Chapter 65G-14, F.A.C.; and the iBudget handbook. For more information, please visit the Qualified Organizations webpage.