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Trainings

Overview

Welcome to the Provider Training page which offers essential information and resources to connect providers to training.

Complete details on training requirements related to services under the iBudget Waiver can be found in Appendices B and C of the current iBudget Handbook.

Most required courses are available through the TRAIN Florida learning management system (LMS).Through TRAIN Florida, providers can access online, self-paced modules and register for instructor-led sessions.

The following courses are not available through TRAIN Florida and must be completed through the Agency for Persons with Disabilities' (APD) approved training providers:

  • Behavioral Emergency Procedures: Visit the Behavioral Services Resources page for a list of approved curricula and training providers.
  • CPR and First Aid: Approved vendors are listed in Appendix B of the iBudget Handbook.
  • Medication Administration and Validation Training: To register, contact your local APD office for a list of approved trainers.

Accessing APD Courses in TRAIN Florida

An events calendar is available within TRAIN Florida to view and register for upcoming instructor-led sessions (requires a TRAIN Florida account; select the Calendar tab at the top of the TRAIN Florida home page after logging in).
Before searching for APD courses, providers and their staff must ensure their TRAIN Florida account is set up correctly.

Once a TRAIN Florida account is established, follow these steps to search for APD courses:

  • Log in to TRAIN Florida.
  • Use the search field located at the top-right corner of the home page.
  • Type keywords related to the course (e.g., “Zero Tolerance” or “Supported Living Pre-Service”).
  • Look for course titles that begin with “APD – “ to confirm they are APD courses.
  • Click the course title to view details and register.

For technical support contact apd.lmssupport@apdcares.org.

Frequently Asked Questions

  1. Where can I find provider training requirements?

    2. Provider training requirements are outlined in Appendices B and C of the iBudget Handbook.

  2. Which required trainings are accessible through TRAIN Florida?
    • All required APD iConnect trainings
    • Best Practices in Supported Employment (BPSE)
    • Direct Care Core Competencies
    • FDOH HIV/AIDS 101 In the News
    • Health Insurance Portability and Accountability Act (HIPAA)
    • Introduction to Social Security Work Incentives (SSWI)
    • Requirements for all Waiver Providers (a/k/a Overview of APD Waiver Requirements)
    • Supported Living Pre-Service Training
    • Waiver Support Coordination Pre-Service Training
    • Zero Tolerance

  3. Which medication administration trainings are accessible through TRAIN Florida?
    • Medication Administration Trainer Training
    • Medication Error Prevention and Medication Administration Annual Update
    • Medication Trainer Annual Update (TAU)
    • Prescribed Enteral Formula (PEFA) Annual Update for Medication Assistance Providers (MAPs)

  4. How can I register for Basic Medication Administration and Validation Training?

    Contact your local APD office for a current listing of approved trainers.

  5. How can I register for a training that meets the Behavioral Emergency Procedures Training Requirement?

    Visit APD’s Behavioral Services Resources page for a list of approved curricula and training providers.

  6. There are no upcoming sessions for the Supported Living Pre-Service Training in TRAIN Florida. What should I do?

    When instructors schedule new sessions of the Supported Living Pre-Service Training, they will be posted on the registration page registration page in TRAIN Florida. We recommend clicking the blue “Save For Later” button on the course registration page to receive a notification when a new session becomes available. Trainings are typically scheduled on a quarterly basis but may occur more frequently depending on demand.

  7. I can’t find APD courses in TRAIN Florida. What should I do?

    If your TRAIN Florida account is not set up correctly you will not be able to access APD courses. Please refer to How to Complete Your User Account Profile in TRAIN Florida. For additional questions or technical assistance, contact apd.lmssupport@apdcares.org.

  8. How can TRAIN Florida help me keep track of my staff’s course completions?

    APD can generate a course completion status report from TRAIN Florida, showing which courses have been completed by each of your staff members. This report helps your agency monitor training compliance and ensure required courses have been completed.
     
    To be included in the report, each staff member’s TRAIN Florida account must have your agency’s Medicaid Provider ID entered in the “Bureau / Section” field of their account profile. For step-by-step guidance, refer to pages 4 and 5 of the How to Complete Your User Account Profile in TRAIN Florida guide.
     
    To start this process:

    • Verify staff accounts are set up correctly. Ensure each staff member has entered your agency’s Medicaid Provider ID in the “Bureau / Section” field of their TRAIN Florida profile. This is essential for linking their training data to your agency.
    • Request a staff roster report. Email apd.lmssupport@apdcares.org to request a staff roster report. Use this report to verify which users are currently linked to your agency. If any staff are missing or incorrectly listed, have them update their profile with the correct Medicaid Provider ID.
    • Request a Course Completion Report. Once the roster is accurate, email apd.lmssupport@apdcares.org again to request a course completion report. This report will list all completed courses for staff linked to your agency, helping you identify who is in compliance and who may need to complete additional training.
    • Monitor regularly. Repeat this process periodically (e.g., quarterly) to ensure staff are keeping up with training requirements and to maintain accurate records for compliance reviews.

  9. I forgot my TRAIN Florida login name or password. What should I do?

    • If you forgot your login name or email, please contact apd.lmssupport@apdcares.org for assistance.
    • If you forgot your password, you can reset it at: Forgot Password. You will receive an email from do-not-reply@train.org  with instructions for resetting your password. You must reset your password within 24 hours of receiving the email. Check your spam or junk folder if you don’t see the email in your inbox.

  10. How often do I have to reset my password in TRAIN Florida?

    If you are not active in TRAIN Florida for 90 days, the system will prompt you to reset your password. You will receive an email from do-not-reply@train.org  with instructions. You must reset your password within 24 hours of receiving the email.

Additional Information