Additional Resources

Questions or issues relating to navigation of the Clearinghouse should be directed to the Agency for Healthcare Administration’s (AHCA) website or through the contact information below:
Email: BGScreen@ahca.myflorida.com
Phone: (850) 412-4503

Questions related to background screening results should be directed to the Department of Children and Families’ (DCF) background screening website or through the contact information below:
Email: hqw.bgs.backgroundscreening@myflfamilies.com
Phone: (850) 300-4247

Registration Tutorials

• Accessing the Care Provider Background Screening Clearinghouse
• Accessing the Care Provider Background Screening Clearinghouse (CDC+ Provider)