Personal Support & Respite Provider Library - APD iConnect

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Note: Disconnect from VPN before proceeding with the modules below. VPN connection is not required for this part.

EVV Information and Training Materials

Personal Supports and Respite Service Providers must submit documentation of service delivery using the EVV Mobile Website. Please use the link above to access all EVV training materials.

All service documentation for Personal Supports and Respite providers who meet the exemption requirements as reflected in Provider Advisory #2021-002, must be submitted into APD iConnect.

eLearning Modules

• Searches and Filters in APD iConnect


• Adding Service Logs to Consumer Records
  Refer to Provider Advisory 2021-002 on when to document services in Consumer Record

Documents

• Assigning the Service Log Notification Position to a Worker (NEW 12/19/2024)


• Documenting Services using the Provider Documentation tab of the Consumer's Report (Updated 2/7/2024)
  Refer to Provider Advisory 2021-002 on when to document services in Consumer Record


• Job Aid for Reporting the Use of Reactive Strategies in APD iConnect (NEW 11/8/2023)

Provider Advisories

Please Select an advisory or document

Provider Advisory #2022-020 APD iConnect Update Provider Advisory #2022-009 Personal Supports and Respite Providers Clarification Regarding Manual EVV Activities Provider Advisory #2022-006 New Service Code for Personal Supports and Respite Providers Provider Advisory #2022-005 Identified Billing Discrepancies for Providers of Personal Supports and Respite Provider Advisory #2021-022 Personal Supports and Respite Providers Justifying EVV Delivery Violations Provider Advisory #2021-016 Qlarant Review Process for Providers of Personal Supports and Respite Provider Advisory #2021-006 Claims Billing for Providers of Personal Supports and Respite Provider Advisory #2021-002 Clarification on Electronic Visit Verification (EVV) Live-in Caregiver Exemption Provider Advisory #2020-025 Implementation of EVV For Personal Supports and Respite Providers Provider Advisory #2020-019 Update on Respite and Personal Supports Provider Launch for APD iConnect APD iConnect Advisory: Training for Respite Providers

For a comprehensive list of all provider advisories, please refer to the Provider Advisory Page.

TRAIN Course Listing

Providers who were unable to attend the regional training, will need to take all required courses in TRAIN Florida Courses included below:

• APD iConnect Basics (required for all users)
• APD iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
• APD iConnect Overview of the Consumer Central Record (required for all users)
• APD iConnect Overview of the Provider Record (required for all agency owners)
• APD iConnect Electronic Visit Verification (required for all EVV users)
• APD iConnect Electronic Visit Verification Manager Role (required for all agency owners and staff assigned the Provider EVV manager role)
• APD iConnect Provider Documentation (recommended EVV Exempt staff)