Providers Library - APD iConnect

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Note: Disconnect from VPN before proceeding with the modules below. VPN connection is not required for this part.

Configuration Requirements

• Wellsky Human Services Computer Configuration Requirements (NEW 1/5/2024)

Quality Assurance Library

Residential Habilitation Provider Library

Behavior Provider Library

Life Skills Development Provider Library

Personal Supports & Respite Provider Library

Supported Living Provider Library

HHCS (Skilled Respite, Skilled Nursing, & Private Duty Nursing) Provider Library

Therapeutic Provider and Residential Nursing Provider Library

Supply, Equipment, Adaptation, Emergency Response System and Dental Provider Library

Transportation Provider Library

External Provider Interface (EPI)

Worker Portal

Manuals

• APD iConnect Behavioral Services Training Guide (NEW 9/23/23)


• APD iConnect Employment Services Training Manual (NEW 4/23/24)


• New Licensing Facility Application Request Training Manual (UPDATED 11/20/2024)


• Licensing Renewals Training Manual (UPDATED 8/8/2024)


• Residential Monitoring Training Manual (NEW 1/26/2024)


• Provider Expansions Chapter 11 - New Services (NEW 8/15/2023)


• Provider Expansions Chapter 11 - Solo to Agency (NEW 8/15/2023)


• Provider Expansions Chapter 11 - Region to Region (NEW 8/15/2023)


• Provider Training Guide


• APD iConnect Supported Living Training Manual (NEW 4/23/2024)

eLearning Modules

• Reactive Strategies Graphs Report (NEW 2/7/2025)


• Reporting the use of Reactive Strategies - YouTube


• Provider Expansions (NEW 8/15/2023)


• Adding Service Logs to Consumer Records


• Searches and Filters in APD iConnect

Documents

• Reactive Strategies Graphs Report Job Aid (NEW 2/7/2025)


• Assigning the Service Log Notification Position to a Worker (NEW 12/19/2024)


• How to Add Filters to iConnect Reports Job Aid (NEW 8/8/2024)


• Updating the Worker's Record Job Aid (NEW 7/26/2024)


• Reviewing Provider Documentation in iConnect (NEW 7/12/2024)


• Service Provider Documentation Report Job Aid (NEW 6/28/2024)


• Job Aid for Service Authorization Update Ticklers (NEW 6/4/2024)


• Notes in iConnect Job Aid (Updated 12/20/2024)


• Provider Webinar Q&A - July 25, 2019

Provider Tips and Tricks

• Provider Tips and Tricks Guide


• Provider Tips and Tricks Guide Video - October 29, 2020