Learn More:
iConnect
Help Desk
APD Direct User Portal
iConnect FAQ
Learning Resources
System Enhancements & Updates
Electronic Visit Verification
Helpful Tips
Multifactor Authentication
Providers Library
WSC Library
Report Library
Quality Assurance Library
EPI Library
Worker Portal
Regional iConnect Trainers
Behavior Provider Library
Behavior Analysis Provider Library
Learning Modules
Documents
- Assigning the Service Log Notification Position to a Worker (New 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer Record (Updated 5/31/2024)
- Sending Behavioral Forms and Assessments to Direct Service Providers
- iConnect Notes Quick Reference Guide (Updated 12/20/2024)
- Reactive Strategies Graphs Report Job Aid (New 2/7/2025)
Manuals
- iConnect Behavioral Services Training Guide
- iConnect Behavioral Service Level Designation for Licensed Homes
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida. Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect - Provider Documentation for Behavior Services (required for all users)
- iConnect - Behavior Analysis Service Workflows (required for all users)
Behavior Assistant Provider Library
Learning Modules
Documents
- Assigning the Service Log Notification Position to a Worker (New 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer Record (Updated 5/31/2024)
- Monthly Behavior Data – Notes added by the Behavior Assistant Provider (Updated 2/7/2024)
- Reactive Strategies Graphs Report Job Aid (New 2/7/2025)
Manuals
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect - Provider Documentation for Behavior Services (required for all users)