Learn More:
iConnect
Help Desk
APD Direct User Portal
iConnect FAQ
Learning Resources
System Enhancements & Updates
Electronic Visit Verification
Helpful Tips
Multifactor Authentication
Providers Library
Behavior Provider Library
Behavior Analysis Provider Library
Learning Modules
Documents
- Assigning the Service Log Notification Position to a Worker (New 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer Record (Updated 5/31/2024)
- Sending Behavioral Forms and Assessments to Direct Service Providers
- iConnect Notes Quick Reference Guide (Updated 12/20/2024)
- Reactive Strategies Graphs Report Job Aid (New 2/7/2025)
Manuals
- iConnect Behavioral Services Training Guide
- iConnect Behavioral Service Level Designation for Licensed Homes
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida. Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect - Provider Documentation for Behavior Services (required for all users)
- iConnect - Behavior Analysis Service Workflows (required for all users)
Behavior Assistant Provider Library
Learning Modules
Documents
- Assigning the Service Log Notification Position to a Worker (New 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer Record (Updated 5/31/2024)
- Monthly Behavior Data – Notes added by the Behavior Assistant Provider (Updated 2/7/2024)
- Reactive Strategies Graphs Report Job Aid (New 2/7/2025)
Manuals
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect - Provider Documentation for Behavior Services (required for all users)