APD iConnect FAQ


Providers

EVV

What do we do when we have clients who have more than five caregivers in a week or more than five staff assigned to a consumer for delivery of and EVV service?

  • The maximum number of workers that can be assigned to one consumer on the EVV Scheduling tab is five. The Provider EVV Manager may have to adjust the assigned workers throughout the course of the week, month, etc. to meet the consumer's needs for health and safety, so that service delivery can be documented.


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