APD iConnect FAQ
Providers
Interface
If providers are going to use a third-party external interface, do caregivers need access to APD iConnect?
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It is important to note that for an employee to be listed as a worker for a provider, they must log in to APD iConnect at least once. For information about the external provider interface, please review the Providers Library Video Presentations section here: https://apd.myflorida.com/waiver/iconnect/providers.htm