Important Links
Be sure to check out the APD Blog by clicking below!
APD iConnect FAQ
Providers
EVV - System Support and Learning Resources
When is the APD iConnect Support Desk available?
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The iConnect Support Desk operational hours are Monday through Friday from 8 a.m. – 6 p.m. EST. However, users may create a ticket during non-business hours whether on a weekday or weekend. Create a support ticket at apdflorida.zendesk.com. Tickets created during non-business hours will be addressed on the next business day in the order they were received.
