Important Links
Be sure to check out the APD Blog by clicking below!
APD iConnect FAQ
Providers
Access
How does a provider gain permission to allow their manager to also have the service provider role?
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Agency owners will request staff access directly via their ID PASS account. In requesting access, the agency owner will determine which roles to assign to each individual staff person. Learn about Multifactor Authentication here. The Portal User Guide is available on the APD Direct user management portal at apddirect.my.idaptive.app.
