APD iConnect FAQ


Waiver Support Coordinators

Claims

Will WSC agencies be able to submit claims for all WSCs in their agency, or will each WSC submit their own billing?

  • Agencies will have the ability to continue working with their internal designated billing staff or third-party billing agents. APD will work with WSCs and providers to ensure that their corresponding billing agent is associated with their provider record for the purposes of submitting claims.


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