Learn More:
iConnect
Help Desk
APD Direct User Portal
iConnect FAQ
Learning Resources
System Enhancements & Updates
Electronic Visit Verification
Helpful Tips
Multifactor Authentication
Providers Library
WSC Library
Report Library
Quality Assurance Library
EPI Library
Worker Portal
Regional iConnect Trainers
Supported Living Provider Library
eLearning Modules
Documents
- Assigning the Service Log Notification Position to a Worker(NEW 12/19/2024)
- iConnect Notes Quick Reference Guide (Updated 12/20/2024)
- Job Aid for Reporting the Use of Reactive Strategies in APD iConnect (NEW 11/8/2023)
- Provider Documentation Job Aid (Updated 5/31/2024)
- Reactive Strategies Graphs Report Job Aid (NEW 2/7/2025)
- The Implementation Plan (Updated 2/7/2024)
Manuals
- APD iConnect Supported Living Training Manual(NEW 4/23/2024)
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida. Courses included below:
- iConnect Basics (required for all users)
- iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- iConnect Overview of the Consumer Central Record (required for all users)
- iConnect Overview of the Provider Record (required for all agency owners)
- iConnect Provider Documentation (recommended for all users documenting service provision)
- iConnect Supported Living Coaches (required for all Supported Living Coaches)