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APD iConnect Helpful Tips
Identifying Where the Support Plan is from the Waiver Support Coordinator (WSC)
The WSC must send providers the Support Plan using a note in iConnect. In the My Dashboard chapter, under the Consumers column is a section for Notes for either Pending or Complete. Open the hyper link in the Notes section to view the Notes. There should be a note with the Note Type: Support Plan and Note Sub-Type: Provider Copy. Once you, as the provider retrieve that Support Plan, leave this note as unread so that you may refer back to that attached support plan whenever you need it. Leave the Note in Pending if it was sent in Pending.
