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APD iConnect Helpful Tips
Why do Alert Notes Appear When A Consumer Record is Opened?
Do you see an Alert Note pop-up every time you open a consumer’s record? Evaluate the note to see if it is for a consumer death or change in WSC. If it is not for either of those cases, then the Note needs to be updated to “Complete” Status. This update be completed by all roles. If you are unsure if the note should be updated, contact your regional trainer.
