Learn More:
iConnect
Help Desk
APD Direct User Portal
iConnect FAQ
Learning Resources
System Enhancements & Updates
Electronic Visit Verification
Helpful Tips
Multifactor Authentication
Providers Library
WSC Library
Report Library
Quality Assurance Library
EPI Library
Worker Portal
Regional iConnect Trainers
Life Skills Development 2 (Supported Employment) Provider Library
Note: Disconnect from VPN before proceeding with the modules below. VPN connection is not required for this part.
eLearning Modules
- Reactive Strategies Graphs Report (NEW 2/7/2025)
- Adding Service Logs to Consumer Records
- Searches and Filters in APD iConnect
Documents
- Reactive Strategies Graphs Report Job Aid (NEW 2/7/2025)
- Assigning the Service Log Notification Position to a Worker (NEW 12/19/2024)
- Documenting Services using the Provider Documentation tab of the Consumer Record - LSD2 (Updated 5/31/2024)
- Job Aid for Reporting the Use of Reactive Strategies in APD iConnect (NEW 11/8/2023)
Manuals
- APD iConnect Employment Services Training Manual (NEW 4/23/24)
TRAIN Course Listing
Providers will need to take all required courses in TRAIN Florida Courses included below:
- APD iConnect Basics (required for all users)
- APD iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)
- APD iConnect Overview of the Consumer Central Record (required for all users)
- APD iConnect Overview of the Provider Record (required for all agency owners)
- APD iConnect Provider Documentation for Life Skills Development 2 (required for all users)